Policies and Procedures

Our policies are in place not only to ensure we can accommodate as many clients as possible but also to keep you accountable in your fitness journey.  All policies & procedures are subject to change and you are responsible for keeping up to date with and abiding by all policies. We understand emergencies happen, please contact us in the event of an unforeseen circumstance and we will do our best to accommodate.

Cancellation Policy

• There is a 2-hour cancellation policy for all Open Gyms.
• If you cancel your reservation within 2 hours of your start time, you will be subject to the cancellation fee.

Fees are as follows:

• For those on a membership, a late cancel or “no-show” will result in a $15 fee
• If you have a wait-list reservation and you get added to the class, the cancellation policy applies.
• For Private Training Sessions, a 24-hour cancellation notice applies. Private Training clients will be assessed a fee equal to their hourly rate.

The Waitlist

If the Open Gym you wish to sign up for is booked, you may opt to be added to the wait list. If someone cancels their reservation and you are next on the waitlist, you will be automatically added to the class and notified via text. (A cell phone number must be present on your account for the system to notify you!) This is a reservation and the cancellation policy will apply. Please cancel your reservation on the wait list as soon as you know you are not able to make it.

Visit the T1 Training facility today and get started on your free initial consultation!